FAQ

Frequently Asked Questions

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What does GreenCrest specialize in?
GreenCrest specializes in manufacturing high-quality apparel with a strong focus on durability, comfort, and consistent finishing.
Do you sell directly to customers?
Yes. GreenCrest serves both individual customers and businesses, offering well-crafted garments suitable for everyday use as well as professional requirements.
Do you offer customized apparel?
Yes. Customization such as logo printing and branding is available for bulk orders. Contact us at [email protected] for bulk enquiries.
What makes GreenCrest garments different?
At GreenCrest, we focus on careful yarn selection, quality fabric sourcing, strong stitching, and precise finishing to ensure every garment maintains its comfort, shape, and durability. Every piece is crafted with high quality, skin-friendly yarn — designed for all-day comfort and long-lasting wear.
What type of printing process do you use?
We use screen printing with proper heat treatment to ensure that the logo or design remains sharp, durable, and resistant to fading or peeling.
How do you ensure garment quality?
Each garment goes through multiple stages including fabric inspection, cutting, stitching, finishing, and packing to maintain consistent quality standards. Quality is controlled at every stage, not just at the end.
What kind of fabrics do you use?
GreenCrest uses high quality, skin-friendly yarn carefully selected for softness, strength, and comfort. Every garment is crafted to feel great against the skin while maintaining its shape and durability over time.
Are GreenCrest products ethically and sustainably made?
Yes. GreenCrest products are manufactured in a BSCI social compliance certified factory, ensuring ethical working conditions and responsible production practices. Our factory runs fully on renewable green energy — because making great apparel shouldn't cost the planet.
Do you accept bulk orders?
Yes. GreenCrest supports bulk orders for businesses, organizations, institutions, and events, with customization options available where required. Reach out to us at [email protected] for bulk pricing and timelines.
What is your return and exchange policy?
Exchange requests must be submitted within 24 hours of delivery. Exchanges are accepted only for incorrect size, incorrect style, or print variation from the confirmed order. GreenCrest maintains a no-refund policy — approved cases are resolved through exchange only. Please refer to our full Return & Exchange Policy for details.
How long does delivery take?
Orders are processed within 1-2 business days and delivered within 5-7 business days across India. Remote areas may take slightly longer. You will receive a tracking number once your order is dispatched.
How can I place an order?
You can browse and order directly through our online store. For bulk or custom orders, reach out to us at info@greencrest.store and our team will guide you through the process.
Still have questions? We're happy to help.
📧 info@greencrest.store
📍 1A, MGR Nagar, Thirumurugan Poondi, Tiruppur, Tamil Nadu, India — 641652